The John Lewis Partnership has reported a growth in sales although losses stood over £30m.
According to its unaudited Interim Results for the 26 weeks ended 26 July 2025, total partnership sales rose 4% to £6.2bn, while revenues were up 5% to £5.4bn.
Pre-tax losses stood at £34m, stepped back from last year due to non-like-for-like taxation costs and a planned step up in investment costs.
John Lewis sales rose 2% to £2.1bn, outperforming a market impacted by ongoing economic uncertainty. “We have attracted more customers through our commitment to offering quality, style and value, which has resonated strongly,” the group said.
“We achieved our highest recorded customer sentiment scores and were named best retailer by both Which? and the UK Customer Satisfaction Index. Our strategic initiatives are gaining positive momentum, with our sharpened focus on our customer proposition driving growth.
“We continued to invest for the long term, through a major refurbishment of our Liverpool store, more omnichannel shopping options including ‘deliver from store’ and rapid online delivery and – last year – the return of our 100 year old Never Knowingly Undersold promise, which has continued to drive sales, relevance and value for money perceptions.”
Jason Tarry, Chairman of the John Lewis Partnership, added: “Our clear focus on accelerating investment in our customers and our brands is working: more customers are shopping with us, driving sales, and helping Waitrose and John Lewis outperform their markets. We achieved our highest recorded levels of positive customer satisfaction, a testament to the great service of our Partners.
“The investments we are making, combined with our plans for peak trading, provide a strong foundation for the remainder of the year. While we are reporting a loss in the first half, we’re well positioned to deliver full year profit growth, which we’ll continue to invest in our customers and Partners.”

