David Hewitt, Head of Global Support & Implementation at RetailSystem, an award-winning and industry’s leading POS and ERP software for furniture and bed retailers, highlights ongoing growth and what’s next.
The start of 2025 has been nothing short of remarkable.
Business is booming across all territories, and the energy in the industry is as strong as we’ve ever seen it. Increased business is a privilege in these times, and it’s something we never take for granted. Every order, every new implementation, every partnership is built on trust – and our promise is to deliver, every single time.
That’s why this year, we’re stepping up our game across the board. Our leadership team is investing even more time working directly with our expanding support, onboarding, and development teams to make sure every client – whether they’re a long-standing RetailSystem EPOS user or a brand-new WebSystem website owner – receives the same gold-standard service we’re known for.
And we’ll still be flying the flag at the biggest events of the year. Meet our dream team at The Bed Show and The Autumn Furniture Show: Robin Sutherland, Darren Bastin & Matt Donnelly. Between them, they bring decades of industry expertise, technical skill, and an unrivalled commitment to helping furniture and bed retailers succeed.
The pace of progress is only accelerating. Since the January Furniture Show alone, our EPOS user base has grown by over 2,000 users, and we’re launching new WebSystem Furniture & Bed websites every single week. This kind of momentum doesn’t happen by chance – it’s the result of a coordinated effort between our support teams, developers, and implementation specialists, each playing a critical role in keeping things running seamlessly, 24/7.
Have you read: RetailSystem ups the game with Text Promotions
Technology for furniture retail has always been at the heart of what we do, but the human side is just as important. It’s the conversations we have, the challenges we solve, and the goals we help our clients achieve that make the real difference. Whether it’s making daily transactions faster and easier with RetailSystem, or building a digital shopfront that’s designed to convert with WebSystem, our goal is to help retailers thrive – not just keep up.
As we move further into 2025, our mission is clear: keep delivering, keep improving, and keep building relationships that last. We’re proud of how far we’ve come, excited about what’s ahead, and confident that with our team – both on the ground and at base – the best is yet to come as we roll out many new features.
So, if you’re at a show this year, go and meet Robin, Darren & Matt. You’ll be in great hands. And if you’re working with us day-to-day, know that behind the scenes we’re doing everything possible to set you up for success -today, tomorrow, and for years to come.
www.retailsystem.com/uk/ / www.retailsystem.com/uk/features/websystem/
